Our Satisfaction Guarantee
SKL Exchange prioritizes your delight with every luxury timepiece. Unhappy? Our policy supports returns within terms for high-ticket confidence.
Return Eligibility
- Timeframe: 7 days from delivery.
- Condition: Unworn, original state with all packaging, accessories, documents.
- Exclusions: Special orders, custom/engraved, sourced watches—final sale. Inquire for exceptions.
Initiate a Return
- Contact us for RMA number, order details, reason.
- Repack securely in originals; label with RMA.
- You cover return shipping (insured recommended, e.g., FedEx).
Refund Details
- Processing: 5-7 business days post-inspection.
- Restocking Fee: 5% applies to all returns/exchanges.
- Shipping: Original fees non-refundable.
Authenticity Assurance
Questions on authenticity? Contact immediately—we guarantee 100% on every piece.
Non-Returnable Items
Sale/promotional, "Price on Request," worn/damaged, or altered watches ineligible.
Exchanges
Subject to same terms; 5% fee applies. Availability dependent.
Last Updated: February 21, 2026
Need Help?
Our Tucson team ensures smooth resolutions—contact anytime.
SKL Exchange
Tucson, AZ.
443-309-9732
swrehberg@gmail.com